Prepare for success in management today with this brief, inviting approach from leading management author Ricky Griffin. FUNDAMENTALS OF MANAGEMENT, 8E combines a streamlined approach with a strong theoretical and functional framework clearly organized around the planning, leading, organizing and controlling functions of management. The book's proven balance of theory and practice incorporates numerous, engaging learning features and memorable examples to help you develop and strengthen your management skills. New and revised "First Things First" opening vignettes immediately show you the relevance of each chapter's content, while clear learning objectives and chapter outlines, summaries of key points and key terms, skill applications and new cases keep you focused and actively learning. "You Make the Call" end-of-chapter features bring the students back to the opening case with the newfound knowledge they've gained after reading the chapter. New "Building Skills" exercises and "Skills Self-Assessment Instruments "equip future managers to handle some of today's most critical business situations. Following our state of the art, Engage, Connect, Perform, and Lead model, students truly learn to think and act like managers.
Brief Contents
Contents
Preface
Acknowledgments
Part 1: An Introduction to Management
Ch 1: Understanding the Manager's Job
An Introduction to Management
The Evolution of Management
Contemporary Management Perspectives
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Time Management Skills
Building Effective Decision-Making Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 2: The Environments of Organizations and Managers
The Organization's Environments
The Ethical and Social Environment of Management
The International Environment of Management
The Organization's Culture
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Interpersonal Skills
Building Effective Communication Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Part 2: Planning
Ch 3: Planning and Strategic Management
Planning and Organizational Goals
The Nature of Strategic Management
Using SWOT Analysis to Formulate Strategy
Formulating Business-Level Strategies
Formulating Corporate-Level Strategies
Tactical Planning
Operational Planning
Discussion Questions
Building Effective Decision-Making Skills
Building Effective Communication and Interpersonal Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 4: Managing Decision Making
The Nature of Decision Making
Rational Perspectives on Decision Making
Behavioral Aspects of Decision Making
Group and Team Decision Making in Organizations
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Conceptual Skills
Building Effective Technical Skills
Skills Self-Assessment
Experiential Exercise
Management at Work
Endnotes
Ch 5: Entrepreneurship and New Venture Management
The Nature of Entrepreneurship
The Role of Entrepreneurship in Society
Strategy for Entrepreneurial Organizations
Structure of Entrepreneurial Organizations
The Performance of Entrepreneurial Organizations
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Diagnostic Skills
Building Effective Conceptual Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Part 3: Organizing
Ch 6: Organization Structure and Design
The Basic Elements of Organizing
The Bureaucratic Model of Organization Design
Situational Influences on Organization Design
Basic Forms of Organization Design
Emerging Issues in Organization Design
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Conceptual Skills
Building Effective Diagnostic Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 7: Organization Change and Innovation
The Nature of Organization Change
Managing Change in Organizations
Areas of Organization Change
Organizational Innovation
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Decision-Making Skills
Building Effective Diagnostic Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 8: Managing Human Resources in Organizations
The Environmental Context of HRM
Attracting Human Resources
Developing Human Resources
Maintaining Human Resources
Managing Workforce Diversity
Managing Labor Relations
New Challenges in the Changing Workplace
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Decision-Making Skills
Building Effective Technical Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Part 4: Leading
Ch 9: Basic Elements of Individual Behavior in Organizations
Understanding Individuals in Organizations
Personality and Individual Behavior
Attitudes and Individual Behavior
Perception and Individual Behavior
Stress and Individual Behavior
Creativity in Organizations
Types of Workplace Behavior
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Interpersonal Skills
Building Effective Time Management Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 10: Managing Employee Motivation and Performance
The Nature of Motivation
Content Perspectives on Motivation
Process Perspectives on Motivation
Reinforcement Perspectives on Motivation
Popular Motivational Strategies
Using Reward Systems to Motivate Performance
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Interpersonal and Communication Skills
Building Effective Decision-Making Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 11: Leadership and Influence Processes
The Nature of Leadership
Generic Approaches to Leadership
Situational Approaches to Leadership
Related Approaches to Leadership
Emerging Approaches to Leadership
Political Behavior in Organizations
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Diagnostic Skills
Building Effective Interpersonal Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 12: Communication in Organizations
Communication and the Manager's Job
Forms of Communication in Organizations
Informal Communication in Organizations
Managing Organizational Communication
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Technical Skills
Building Effective Interpersonal Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 13: Managing Work Groups and Teams
Groups and Teams in Organizations
Characteristics of Groups and Teams
Interpersonal and Intergroup Conflict
Managing Conflict in Organizations
Negotiation
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Conceptual Skills
Building Effective Communication Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Part 5: Controlling
Ch 14: Basic Elements of Control
The Nature of Control
Operations Control
Financial Control
Structural Control
Strategic Control
Managing Control in Organizations
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Time Management Skills
Building Effective Technical Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Ch 15: Managing Operations, Quality, and Productivity
The Nature of Operations Management
Designing Operations Systems
Organizational Technologies
Implementing Operations Systems through Supply Chain Management
Managing Total Quality
Managing Productivity
Summary of Learning Outcomes and Key Points
Discussion Questions
Building Effective Communication Skills
Building Effective Diagnostic Skills
Skills Self-Assessment Instrument
Experiential Exercise
Management at Work
Endnotes
Appendix: Interpretations of Skills Self-Assessment Instruments
Name Index
Organization and Product Index
Subject Index
